General Terms

Terms and Conditions for Greatlakefashion

Definition and Scope

1.1 In these General Terms and Conditions, the following terms have the following meanings:

• Offer: The products offered by Greatlakefashion.
• Intermediary: Greatlakefashion.
• Order: The product ordered by the buyer, for which a contract has been concluded.
• Cooling-off period: The period within which the consumer can exercise their right of withdrawal.
• Consumer: A natural person who is not acting for purposes relating to their trade, business, or profession and who concludes a distance contract with Greatlakefashion.
• Dropshipping: The process where the buyer places an order via the website, and Greatlakefashion acts as an intermediary to conclude an agreement between the buyer and the supplier. Payment is made through Greatlakefashion, and the supplier delivers the product directly to the buyer.
• Form: The withdrawal form provided by Greatlakefashion, which a consumer can fill in if they wish to exercise their right of withdrawal.
• Right of withdrawal: The consumer's ability to withdraw from the contract within the cooling-off period.
• Buyer: The person who concludes a contract with Greatlakefashion.
• Supplier: The supplier of a product.
• Agreement: An agreement between the buyer and the supplier facilitated by Greatlakefashion for the purchase of products using distance communication techniques.
• Product: A product offered by Greatlakefashion via the website through dropshipping.
• In writing: Any digital communication that can be stored on a durable medium, as determined by Greatlakefashion.
• General terms and conditions: The general terms and conditions set by Greatlakefashion.

1.2 These terms and conditions apply to every offer from Greatlakefashion, every order, and every agreement, including any supplements or amendments thereto.

1.3 The applicability of any general or purchase conditions of the buyer is explicitly rejected.

1.4 Articles 11.5, 11.6, 12, 13, and 14 apply only to consumers.

1.5 If one or more provisions of these terms and conditions are found to be void or voidable, the remaining provisions will continue to apply. The void or voidable provision will be replaced by a valid provision that closely matches the intent and purpose of the original provision.

Dropshipping

2.1 The details of the supplier are listed on the website.

2.2 The prices stated in the offer are exclusive of VAT and other government charges, as well as exclusive of shipping and any transportation and packaging costs, unless expressly stated otherwise.

2.3 Payment for the order will be handled through Greatlakefashion, with Greatlakefashion paying the supplier on behalf of the buyer.

2.4 The difference in amount between the amount paid by the buyer for the order and the amount paid by Greatlakefashion to the supplier is considered as compensation for the services provided by Greatlakefashion.

Offer

3.1 Each offer made by Greatlakefashion has a limited validity period, i.e., until the time when a product is no longer in stock or available from the supplier ("expires") or cannot be ordered through the website anymore.

3.2 If an offer is made under specific conditions, this will be explicitly mentioned in the offer.

3.3 Each offer is non-binding. Greatlakefashion is entitled to change the offer at any time.

3.4 Each offer includes a complete and as accurate as possible description of the products to enable a correct assessment by the buyer. Images of products are a faithful representation of a product. Greatlakefashion cannot guarantee that the colors shown exactly match the real colors of a product. When the buyer places an order, they should assess the product, the image, and the description of the product taking into account the above.

3.5 All illustrations and descriptions of a product are indicative and cannot be a reason for compensation or contract termination in case of inaccuracies and/or deviations unless they deviate from the essential product characteristics to such an extent that it is actually a different product than the one the buyer intended to order.

3.6 Each offer that the buyer could reasonably expect, or should have understood, contains an obvious typographical error or an obvious mistake does not have to be honored by Greatlakefashion. The buyer cannot derive any rights from such an error or mistake.

Agreement

4.1 Subject to the provisions of Article 4.5, a contract is concluded at the time of acceptance of the offer and placement of the order by the buyer in accordance with the specified conditions.

4.2 The agreement is concluded in the English language unless Greatlakefashion offers the terms and further communication in another language through the website. In the latter case, a contract can also be concluded in a language of the buyer's choice, and the buyer can communicate with Greatlakefashion in that language.

4.3 If the buyer accepts the offer electronically, Greatlakefashion immediately confirms receipt of the acceptance electronically, thereby concluding the contract. As long as receipt of the acceptance has not been confirmed by Greatlakefashion, the buyer can dissolve the contract.

4.4 Greatlakefashion takes appropriate technical and organizational measures to secure the electronic transmission of data and ensures a secure environment. Greatlakefashion will take adequate security measures when the buyer is able to pay electronically.

4.5 Greatlakefashion may inquire whether the buyer can meet its payment obligations and about anything else that may be relevant to the responsible conclusion of the contract. If Greatlakefashion has good reasons not to conclude the contract, it is entitled to refuse acceptance or the order or to connect the execution with special conditions.

4.6 The buyer ensures that all information that Greatlakefashion indicates as necessary or that the buyer should reasonably understand to be necessary for the execution of the contract is provided to Greatlakefashion in a timely manner. If such information is not provided to Greatlakefashion in a timely manner, Greatlakefashion has the right to suspend the fulfillment of the contract and/or to charge the buyer for the additional costs incurred due to the delay at the usual rates of Greatlakefashion.

4.7 Greatlakefashion is not liable for damages of any kind arising from the fact that Greatlakefashion relied on incorrect and/or incomplete information from the buyer unless such incorrectness or incompleteness was known to Greatlakefashion.

5. Price

5.1 The prices mentioned in the offer are based on the cost factors applicable at the time of contract formation, such as import and export duties, freight and unloading costs, insurance, and any duties and taxes. All favorable and unfavorable differences at the time of arrival, departure, or delivery accrue to the benefit or at the expense of the buyer.

5.2 The offer prices are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors. In the event of printing and typographical errors, Greatlake Fashion is not obliged to deliver the product at the incorrect price.

5.3 A composite offer does not obligate Greatlake Fashion to deliver a portion of the goods included in the offer or quotation at a corresponding portion of the specified price.

6. Conformity and Warranty

6.1 Subject to the provisions set forth in these Terms and Conditions, the products conform to the contract, the specifications mentioned in the offer, the reasonable requirements of reliability and/or fitness for purpose, and the legal provisions and regulations in force on the day of contract formation.

6.2 Greatlake Fashion advises that certain products have a limited minimum shelf life, which is indicated on the respective product. The buyer must consider this shelf life to ensure the quality and safety of the product in accordance with the supplier's warranty.

6.3 Any defects or incorrectly delivered products must be reported to Greatlake Fashion in writing within four (4) weeks of delivery. The products must be returned in their original packaging and unused condition.

6.4 The warranty period of Greatlake Fashion corresponds to the manufacturer's warranty period. However, Greatlake Fashion is never responsible for the ultimate suitability of the products for an individual application by the buyer, nor for any advice regarding the use or application of the products.

6.5 In the event of a warranty claim, Greatlake Fashion will, at its discretion, provide replacement or repair. In the case of a replacement, the buyer agrees to return the replaced item to Greatlake Fashion.

6.6 The warranty does not apply if:

• The buyer has repaired and/or modified the delivered products themselves or had them repaired and/or modified by third parties;
• The delivered products have been exposed to abnormal conditions or otherwise handled negligently or contrary to Greatlake Fashion's instructions and/or handling on the packaging;
• The defect is wholly or partly attributable to regulations issued or to be issued by the government regarding the type or quality of the materials used.

7. Delivery and Execution

7.1 The delivery time within Canada is 7-15 business days. 

7.2 Greatlake Fashion will process orders for products with the utmost care.

7.3 The place of delivery is the address provided by the buyer to Greatlake Fashion when placing the order.

7.4 Great lake Fashion will promptly forward and execute accepted orders.

7.5 If an order cannot be executed or only partially executed, the buyer will be informed within 3 days of placing the order.

7.6 Greatlake Fashion is entitled to deliver the goods in parts, unless agreed otherwise or the partial delivery has no independent value. Greatlake Fashion is entitled to invoice the goods delivered in this way separately. Exceeding a deadline does not entitle the buyer to compensation.

7.7 The delivery times stated on the website are indicative only.

7.8 If the specified delivery time is exceeded, the buyer is not entitled to dissolve the contract or claim compensation, unless expressly agreed otherwise.

7.9 In the event of dissolution in accordance with the provisions of paragraph 3 of this article, Greatlake Fashion will refund the amount paid by the buyer as soon as possible, but no later than 30 days after dissolution.

7.10 If the delivery of an ordered product proves impossible, Greatlake Fashion will make every effort to provide a substitute item. A clear and understandable notification that a substitute item will be delivered will be made no later than at the time of delivery. In the case of substitute items, the right of withdrawal cannot be excluded. The costs of return shipping are borne by Greatlake Fashion.

7.11 The risk of damage and/or loss of products is with Greatlake Fashion until the moment of delivery to the buyer or a representative appointed in advance and notified to Greatlake Fashion, unless expressly agreed otherwise. Acceptance of goods without remarks on the waybill/invoice constitutes evidence that the packaging was in good condition at the time of delivery.

8. Payment

8.1 Unless otherwise agreed, the amounts due from the buyer under the agreement must be paid immediately after placing the order.

8.2 The buyer is obliged to report any inaccuracies in the specified payment details to Greatlake Fashion immediately.

8.3 If the buyer fails to fulfill their payment obligation(s) in a timely manner, they shall owe statutory interest on the amount still owed, and if the buyer is not a consumer, they shall owe statutory commercial interest. Greatlake Fashion is entitled to invoice the extrajudicial collection costs incurred by Greatlake Fashion or on its behalf. The collection costs will be calculated in accordance with applicable laws and regulations.

9. Provisions Regarding the Website and Products

9.1 Great lake Fashion is not responsible for errors and/or irregularities in the functionality of the website. Great lake Fashion is not liable for malfunctions or unavailability of the website for any reason whatsoever.

9.2 Great lake Fashion does not guarantee the correct and complete transmission of the content of emails or other digital communications sent by or on behalf of Great lake Fashion, nor their timely receipt.

9.3 Any claims by the buyer due to defects on the part of Great lake Fashion expire if they have not been notified to GreatlakeFashion in writing within one (1) year after the buyer became aware of the defects on which they base their claims or could reasonably have become aware of them.

9.4 Great lake Fashion expressly disclaims all liabilities and claims by buyers and third parties who have suffered (physical) damages due to careless, incorrect, or unnecessary use of the products. The products may only be used in accordance with the instructions for use.

9.5 Great lake Fashion recommends that the buyer always reads the user manual before use and acts accordingly. The products must be stored and used in accordance with the instructions for use.

9.6 All advice on the use of products is of a general and non-binding nature. The buyer must assess for themselves and at their own risk whether a product is suitable. In case of doubt about the use of a product, the supplier or the buyer's (house) doctor should be consulted to assess its use in a specific case.

9.7 Certain products, such as products containing small parts, products for external care, and electrical appliances, should be kept out of reach of small children.

9.8 Greatlake Fashion advises the buyer at all times, especially during pregnancy, breastfeeding, medication use, and in case of doubt about hypersensitivity to any of the ingredients, to consult an expert if necessary before using products, such as cosmetic care products, after reading the instructions for use.

10. Force Majeure

10.1 Great lake Fashion is not liable to the buyer if obligations under the contract cannot be fulfilled as a result of force majeure. Force majeure shall in any case include:

• Force majeure on the part of the supplier;
• Governmental measures and restrictions;
• Power outage;
• Interruption of the internet, data network, and telecommunication facilities, e.g., due to cybercrime and hacking;
• Natural disasters;
• War and terrorist attacks;
• General transportation problems and restrictions;
• Supplier or representative strikes;
• Other situations beyond the control of Greatlake Fashion that temporarily or permanently prevent the fulfillment of obligations.

10.2 During the period in which force majeure persists, obligations under the agreement are suspended. If this period lasts longer than two months, each party is entitled to terminate the agreement without any obligation to compensate the other party or Greatlake Fashion.

10.3 To the extent that Greatlake Fashion has already partially fulfilled its obligations under the contract or can fulfill them at the time of force majeure, and the fulfilled or to be fulfilled part has an independent value, Greatlake Fashion is entitled to invoice the part already fulfilled or to be fulfilled separately. The buyer is obliged to pay this invoice as if it were a separate agreement.

11. Data Protection

11.1 The buyer's (personal) data will be included in a database. These data are primarily used for the execution of the agreement. Upon request, Greatlake Fashion may send information about its products, such as newsletters and offers, to the buyer. The buyer may at any time object to the use of personal data for direct marketing purposes and/or to the (further) receipt of (specific) marketing information by sending an objection to Greatlake Fashion.

11.2 The buyer agrees to the use of electronic communication means. The buyer acknowledges that despite all reasonable security measures taken by Greatlake Fashion, electronic communication is not secure and may be intercepted, manipulated, infected, delayed, or misdirected, including by viruses and spam filters. Likewise, Greatlake Fashion cannot offer absolute security against unauthorized consultation.

11.3 Great lake Fashion takes appropriate measures to ensure the confidentiality and secure storage of (personal) data.

11.4 As far as applicable, the privacy legislation of Canada will be adhered to.

12. Final Provisions

12.1 All agreements between Greatlake Fashion and the buyer, including the interpretation of these Terms and Conditions, are governed by Canadian law.

12.2 Disputes arising from or related to agreements between Greatlake Fashion and the buyer shall be submitted exclusively to the competent court in the province where Greatlake Fashion has its registered office, unless otherwise provided by mandatory legal provisions.

12.3 These Terms and Conditions may be amended by Greatlake Fashion from time to time. Changes will be published on the website and/or communicated to buyers in writing. The new Terms and Conditions will come into effect from the moment of publication, unless otherwise stated.

12.4 If any provision of these Terms and Conditions is declared void or unenforceable by a court, the remaining provisions will remain in full force. The void or unenforceable provision will be replaced by a valid provision that most closely approximates the intention of the original provision.

12.5 The buyer cannot transfer their rights and obligations under the agreement to third parties without the prior written consent of Greatlake Fashion.

13. Cancellation and Returns

13.1 The buyer has the right to cancel an order within 30 days of receipt of the product(s) without giving any reason. To exercise the right of cancellation, the buyer must notify Greatlake Fashion of their decision to cancel the order by a clear statement (e.g., a letter sent by post or email). The buyer can use the cancellation form provided by GreatlakeFashion, but this is not mandatory.

13.2 To meet the cancellation deadline, it is sufficient for the buyer to send their communication concerning the exercise of the right of cancellation before the cancellation period has expired.

13.3 If the buyer cancels the order, Great lake Fashion will reimburse all payments received from the buyer, including delivery costs (except for additional costs resulting from the buyer choosing a type of delivery other than the least expensive type of standard delivery offered by GreatlakeFashion), without undue delay and in any event not later than 30 days from the day on which GreatlakeFashion is informed of the buyer's decision to cancel the contract. GreatlakeFashion will carry out such reimbursement using the same means of payment as the buyer used for the initial transaction, unless the buyer has expressly agreed otherwise; in any event, the buyer will not incur any fees as a result of such reimbursement.

13.4 The buyer must return the product(s) to Greatlake Fashion without undue delay and in any event not later than 30 days from the day on which the buyer communicates their cancellation of the contract to Greatlake Fashion. The deadline is met if the buyer returns the product(s) before the period of 30 days has expired.

13.5 The buyer is only liable for any diminished value of the product(s) resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the product(s).

13.6 Products that are not eligible for return include:

• Products that are made to the buyer’s specifications or are clearly personalized;
• Products which, by their nature, cannot be returned (e.g., perishable goods, sealed items which are not suitable for return due to health protection or hygiene reasons, if unsealed after delivery).

14. Liability and Indemnity

14.1 GreatlakeFashion’s liability for any damages arising out of or in connection with the agreement is limited to the amount paid for the products involved in the dispute. Greatlake Fashion will not be liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits, loss of use, or any other economic loss.

14.2 The buyer indemnifies Great lake Fashion against all claims from third parties that are related to or arise from the use of the products, including claims related to intellectual property rights, product liability, and any other claims arising from or in connection with the agreement.

14.3 Great lake Fashion is not liable for damages arising from the buyer’s use of the products contrary to the instructions provided or for any alterations made to the products by the buyer.

15. Intellectual Property

15.1 All intellectual property rights to the website, the products, and any associated materials (including but not limited to designs, logos, and text) are owned by Greatlake Fashion or its licensors. The buyer is granted a limited, non-exclusive, non-transferable license to use the website and products for personal use only.

15.2 The buyer agrees not to copy, reproduce, distribute, or create derivative works based on the website, products, or any associated materials without the express written permission of GreatlakeFashion.

16. Severability

16.1 If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely reflects the original intent of the parties.

17. Contact Information

17.1 For questions, complaints, or comments regarding the products or these Terms and Conditions, the buyer may contact GreatlakeFashion at the contact details provided on the website.

Business Information

Website Name: greatlakefashion.com
Address: Röntgenweg 30, Delft, Zuid-Holland, 2624 BE, Netherlands
Email: support@greatlakefashion.com
Contact Form: HERE
Phone: +31 620774250
Company Number: 82235708